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You can register your DGI product on-line and get 6 months free
support in our Support Plus program.
We are providing a discussion group where
customers can post articles about problems they encounter, or tips and tricks
that other users might want to know about.
The discussion supports threads, so you will be able to post a reply to
another user's question. We recommend prefixing the subject of your posting with
a "Q:" if it's a question, or an "A:" if it's an answer to a
question, or nothing at all if you're just making a comment or observation.
Our support department will be tuned in to this discussion as well, and will
reply to questions posted here. Otherwise you can receive customer support by
sending e-mail to support@DGNLink.com
for a personal reply; or placing a call to (256)417-6640.
You can download the latest updates and fixes to keep your
product up-to-date. Be sure to sign up for our Support Plus program to get email
notification for the latest updates including fixes and enhancements as they are
released. You also get priority support for problems and assistance, plus FREE
upgrades when major new versions are released.
For solutions and work-arounds for the most common questions and
issues
We have a specific e-mail address for your support questions. If
you are a registered user and have support questions, check here for the e-mail
support.
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