Comments from our Customers
Take a few minutes and read some the unsolicited comments we receive from our
users. We place a very high value on support and solutions. A good product with
committed support and quick response to customer feedback adds up to a Good
Solution. A product that doesn't solve customers' problems is a waste of
everyone's time.
"To be honest, when I purchased DGNLink, I had never had such rapid and
thorough response from a company. Honestly.
Now, this response to our questions concerning our particular set-up
while overseas clearly shows your company provides excellent service,
has enormous integrity and, what I'm sure will prove to be an excellent
product." Larry Prickett, Sypher
"Your continuous efforts to assist us while we were converting our AutoCAD
drawings to MicroStation were greatly appreciated. Your immediate response
helping us to meet our deadline was invaluable.
Again, Thank you for all your hard work and experience. We hope you continue
developing high quality software for your customers."
David Gardner, Thompson Metal Fab, Inc.
"Thank you very much for your response. It was extremely helpful. Your
company is an exception in the software business as most companies I work
with have horrible tech support and service."
Timothy Strucely, Vidaud + Associates, Inc.
"I'd like to thank you for your friendly assistance over the years and your fine
product that has saved us thousands of hours in production time. You should be
very proud of your work."
James Brady, Southern California Edison
"Our
organization uses two separate cad applications
Terramodel & MicroStation. We have learned that a lot of our information will translate
more efficiently if we write out AutoCAD files but we still have limitations. Your product
could benefit us better by adding the Terramodel Software into the mix."
Jim Carroll
Alabama Department of Transportation
"If anyone asks me about DGI's support, I'll tell them 'These guys are
GOOD!'"
Nancy Moore, Parsons Transportation Group
"A great product with quick essential updates thanks for your support."
Steve Wilcox, Halcrow Group
"I finally got back to my translation and installed the update you sent me.
Everything worked great. Thanks for the fix. I have seldom seen a support group
respond so quickly and have the problem solved the first time around. Yours is a
rare breed these days.
" Guy Dow, Jacobs Engineering Group
"I would like to say THANK YOU for the wonderful support you all have provided
us with. Your product is excellent." Andy Hill, Metaphor Information Systems
"The people are cheering their hero today from the rooftops!!! Cats does all,
sees all, hears all, says all, cures all, well maybe it just works damn good.
··· This will save us many hours and make these translations a breeze." Mike Johnson, Micron
"Just a short note to thank you for your continued support and willingness to
address issues on an immediate basis. The sign of great software is the support
that comes with it, and from where I sit, your support is fantastic!" Ron Baker, HDR Architecture, Inc
"I cannot begin to describe how much time, money, and work Cats 5 has saved me
this year. It is an excellent product!! Probably one the best investments our
company has made in software." Brad King, Gresham, Smith and Partners
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